Privacy Policy

Billing Fast | Kirana Fast Privacy Policy
Last Updated: January 1, 2025

IMPORTANT NOTICE
At Xero Apps Pvt Ltd ("Billing Fast | Kirana Fast", "we", "us", or "our"), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy applies to our mobile application "Billing Fast | Kirana Fast" (the "App") and our website kiranafast.com (collectively, the "Services").

BY USING OUR SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY.

Please read this Privacy Policy carefully. If you do not agree with any part of this Privacy Policy, please do not use our Services.

1. INFORMATION WE COLLECT
We collect information in the following categories:

1.1 Personal Information:
- Name, phone number, email address
- Business/shop name and address
- Government identification numbers (GST)
- Payment information and billing details
- Subscription plan and usage preferences

1.2 Business Data:
- Customer and supplier information
- Product inventory and pricing data
- Sales and purchase transactions
- Bills, invoices, and receipts
- Financial reports and analytics

1.3 Device and Technical Information:
- Device type, model, and operating system
- IP address and location data (when permitted)
- App usage patterns and analytics
- Crash reports and error logs
- Device identifiers and hardware information

1.4 Communication Data:
- Customer support inquiries
- Feedback and survey responses
- SMS and notification preferences

2. GOOGLE PERMISSIONS USAGE

Google Contacts (contacts.readonly)
Allow users to use Google Contacts for adding parties (customers) on the accounting software.

How Billing Fast | Kirana Fast stores and shares Google user data

Billing Fast | Kirana Fast does not store any Google user data. Whenever Billing Fast | Kirana Fast fetches this data, it gets shown to the user while using the feature. The user chooses the data he wants to use for import and that gets used to create customers/vendors for him in the software. Billing Fast | Kirana Fast will not store this data for any further use. Billing Fast | Kirana Fast will also not share the user's Google authentication data with anyone. Also, Billing Fast | Kirana Fast will not store this data anywhere.

Collection of financial SMS information
We do not collect, read or store your personal SMS. We collect and monitor only financial SMS from banks and financial institutions to help you automatically record transactions. This feature is optional and requires your explicit consent. The SMS data is processed locally on your device and is not transmitted to our servers unless you specifically choose to backup this information.

3. OTHER DEVICE PERMISSIONS
Our App may also request the following device permissions:

3.1 Camera: To scan barcodes, capture product images, and take photos of receipts
3.2 Storage: To save and access your business data, invoices, and reports
3.3 Location: To provide location-based features (optional, with your consent)
3.4 Contacts: To add customer contact information from your device (optional)
3.5 Phone: To make calls to customers and suppliers directly from the app
3.6 Microphone: To record voice notes for transactions (optional)

4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:

- Providing and maintaining our Services
- Processing transactions and managing your account
- Generating reports and analytics
- Providing customer support
- Sending important notifications and updates
- Improving app functionality and user experience
- Ensuring security and preventing fraud
- Complying with legal obligations
- Backup and data recovery services

5. DATA SHARING AND DISCLOSURE
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.

We may share your information only in the following circumstances:

4.1 Service Providers:
- Payment processors for subscription and transaction processing
- Cloud storage providers for data backup
- SMS and notification service providers
- Analytics and crash reporting services

4.2 Legal Requirements:
- When required by law, court order, or government authority
- To protect our rights, property, or safety
- To enforce our Terms of Service
- In case of merger, acquisition, or asset sale (with prior notice)

6. DATA SECURITY
We implement industry-standard security measures including:

- End-to-end encryption for data transmission
- Secure server infrastructure with access controls
- Regular security audits and vulnerability assessments
- Role-based access restrictions for our employees
- Secure backup and disaster recovery procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

7. DATA RETENTION
We retain your information for the following periods:

- Account data: Until account deletion or as required by law
- Business transactions: As per Indian accounting and tax laws (minimum 8 years)
- Usage analytics: Up to 2 years for improvement purposes
- Customer support data: Up to 3 years for service quality

After the retention period, data is securely deleted or anonymized.

8. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal data:

7.1 Access: Request a copy of your personal data
7.2 Correction: Update or correct inaccurate information
7.3 Deletion: Request deletion of your data (subject to legal requirements)
7.4 Portability: Request transfer of your data to another service
7.5 Consent Withdrawal: Withdraw consent for optional data processing
7.6 Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at the details provided below.

9. COOKIES AND LOCAL STORAGE
Our website and app use cookies and local storage for:

- Essential functionality (login, sessions)
- Performance optimization
- Analytics and usage tracking
- Offline data access

You can manage cookie preferences through your browser settings. Disabling cookies may affect app functionality.

10. THIRD-PARTY INTEGRATIONS
Our Services may integrate with third-party services such as:

- Payment gateways (Razorpay, PayU, etc.)
- SMS providers
- Google services (Drive, Analytics)
- Cloud storage providers

These services have their own privacy policies. We encourage you to review them.

11. CHILDREN'S PRIVACY
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

12. INTERNATIONAL DATA TRANSFERS
Your data is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

13. COMPLIANCE
This Privacy Policy complies with:

- Information Technology Act, 2000 and IT Rules, 2011 (India)
- Personal Data Protection laws
- Google Play Store Data Safety requirements
- Industry best practices for data protection

14. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be notified through:

- In-app notifications
- Email notifications to registered users
- Updates on our website

Continued use of our Services after changes constitutes acceptance of the updated policy.

15. CONTACT INFORMATION
For questions about this Privacy Policy or our data practices, contact us:

Xero Apps Pvt Ltd
Email: info@kiranafast.com
Phone: +91-7976162777
Address: Udaipur
Website: www.kiranafast.com

This Privacy Policy is effective as of the date mentioned above and applies to all users of our Services.